2017/06/07

FAQ-S010 : The app can not be successfully downloaded.

[Answer] Depending on the operating status or the communication status of iOS device, the app may not be downloaded successfully.
There may be a phenomenon that the icon remains downloading or you can not run the app even though the downloading is completed. In that case, please download the app again.

- Open App Store.
- Open the App Store app.
- On an iPhone : Tap Updates, then tap Purchased.
- On an iPad: Tap Purchased.
- Tap "Not on This [device]."
- Find the app that you want to download, then tap download icon. The app downloads to your device.

# Please refer to the following Apple support page for this solution.
https://support.apple.com/en-us/HT201272

posted by toons at 09:30 | FAQ